Comfort Suites - Schaumburg

1100 East Higgins Road, Schaumburg, IL, United States, 60173show map
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Highlights
8
FabulousBased on  53 reviews
Overview

Located 30 minutes' walk from the center of Schaumburg, Comfort Suites offers accommodation with 24-hour front desk, dry cleaning and ironing service. The hotel is housed in a medieval-style building. You will find an elevator, a carpark and a souvenir store at the property.

Guests can access Midway Airport within a 80-minute drive of the property, while Woodfield Mall is a 15-minute walk away. Golf courses and restaurants are stroll from the hotel.

The hotel is set next to a college and a theatre.

Schaumburg Regional airport lies within 15 minutes' drive away from Comfort Suites.

Rooms

All luxury rooms come with temperature control, LCD TV and a microwave. Comfort Suites offers a beautiful view to its guests. They all feature a shower, a hairdryer and free toiletries in the bathrooms.

Eat & Drink

A delicious breakfast is served each morning. There are various dining options such as tilted kilt and Benihana within 150 meters' walk.

Services

Meeting rooms and a photocopy machine make Comfort Suites ideal for business travelers.

Relax

For leisure, facilities include a gym, a fitness centre and a jogging track. Comfort Suites also has water slides, a picnic area and a community pool.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   96.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Coffee shop

Picnic area/ Tables

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Health club

Sports & Fitness

  • Fitness centre
  • Jogging track

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services

Dining

  • Bed and breakfast
  • Picnic area/ Tables

Business

  • Business centre
  • Teleconference service
  • Fax/Photocopying

Children

  • Water slides

Spa & Leisure

  • Indoor heated swimming pool
  • BBQ facilities
  • Health club
  • Jacuzzi

Room features

  • Individual air conditioning
  • Wet bar
  • Mini-bar
  • Sitting area
  • In-room jacuzzi
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Multi-line phone
  • Voice mail
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
tilted kilttilted kilt400 ft1140 E. HIGGINS RD. Schaumburg, IL 60173
BenihanaBenihana800 ft1200 E Higgins Rd
Wildfire - SchaumburgWildfire - Schaumburg1000 ft1250 E Higgins Rd
Rosebud Old World ItalianRosebud Old World Italian1800 ft1370 Bank Dr
John Barleycorn - SchaumburgJohn Barleycorn - Schaumburg2500 ft1100 American Lane
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Pop's Sports PubPop's Sports Pub2.9 mi
Rtc Creative Werks IncRtc Creative Werks Inc1.4 mi
Schaumburg on StageSchaumburg on Stage2.7 mi
Legoland Discovery Center ChicagoLegoland Discovery Center Chicago5000 ft
Schaumburg Park District AdmSchaumburg Park District Adm1.8 mi
Keller Graduate School of MgmtKeller Graduate School of Mgmt4600 ft
Roosevelt UniversityRoosevelt University1.2 mi
Woodfield MallWoodfield Mall5000 ft
Alexian Brothers RadiationAlexian Brothers Radiation3.0 mi
Metropolis Performing Arts CentreMetropolis Performing Arts Centre4.5 mi111 W Campbell St, Arlington Heights
Allstate ArenaAllstate Arena8.8 mi6920 Mannheim Rd
Donald E. Stephens Convention CenterDonald E. Stephens Convention Center10.7 mi5555 N. River Road
Lizzadro Museum of Lapidary ArtLizzadro Museum of Lapidary Art11.5 mi220 S Cottage Hill Ave
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Getting around
Airports
Schaumburg Regional (06C)4.4 mi
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Reviews
8.0
FabulousBased on  53  reviews

Rating by category:

8.0
Rooms
8.0
Service
8.0
Dining
  • 5.0
    Guest rating

    A sign should have been posted warning patrons not to enter the pool area...the chlorine level was so high it made one's eyes water and sting just sitting in the area....felt like we were in a gas chamber...regular water testing should become a required task...NO ONE should have been in that pool on 6/4. Big disappointment that a fun time swimming was not possible for our grandkids. Had to take them up to the room to shower and administer eye drops after 15 minutes--couldn't stand it any longer and thought it was truly dangerous for anyone to be there. If a mistake in treating the pool was made, patrons should have been warned and the pool should have been closed until the chlorine dropped to an acceptable level. In Comfort Suite's defense, we were able to swim when we stayed there earlier this year--the water was heated and very comfortable for us. It was one of the reasons why we chose to stay there this time. We have a pool at home; and, we test the water on a daily basis to make sure it is safe, clean, clear, and pleasure to be in.

  • 10.0
    Exceptional

    Beds are super comfy. They even give you two pillows with different firmness to choose from. Breakfast was yummy with lots of options. I requested a late check out and they had no problem with it. We didn't have housekeeping knocking on the door before we checked out either. I think that's the first time ever.

    I think something was wrong with the furnace. Our room was too toasty. We tried to cool it off but ended having to open the window.

  • 6.6
    Good

    Breakfast was good, kids loved pool

    Kind of shabby- felt like the contractors rushed to put fixtures up and wallpaper 10 years ago.

  • 9.6
    Exceptional

    The employees were all very nice and helpful, our room was clean and we felt was worth the price we paid. The pool looked inviting. Overall the place was clean and we will plan another overnight stay!

    The bed was a little uncomfortable and worn. it was sinking in the middle.

  • 9.2
    Superb

    The bed was fantastic. The drapes kept the room really dark. We could open the window for fresh air at night!

    No whole wheat bagel option. The dining area seemed a little stuffy/musty. The eggs were powdered eggs.

  • 8.2
    Fabulous

    Comfy and clean. Nice location

    So busy... And fire alarm went off at 4 am. We had to take our 1 year old out in the cold during it

  • 6.6
    Good

    Convenient location. Clean bathroom and room.

    Horrible sofa sleeper, bad breakfast, small tv. Worst part was small pool, cold and overcrowded. Tiny hot tub full to near capacity. We couldn't even use them either day. We checked several times.

  • 8.8
    Superb

    The beds were super comfortable. The pool was nice but a little high on the chlorine level (burned eyes). My daughter brought a dollar to the counter to buy a candy bar and they were two, but the manager gave it to her for a dollar anyways just to be nice. Very happy with the stay and great breakfast which was included with the room.

    Only had soda vending machine on our floor. Had to go to lobby to get snacks.

  • 10.0
    Exceptional

    Excellent breakfast and comfort of room and amenities.

    Chlorine in pool area was a little intense.

  • 2.4
    Guest rating

    The only thing good about this hotel is the location.

    We didn't check in until 9pm. The kids wanted to swim so we quickly put our stuff in the room and got our suits on. That was a big mistake, I should have checked the room first before even putting our stuff in there. I'll explain that later. So down to the pool we went. The pool had so much chlorine just sitting in the pool area my eyes burned. We could only stand being in there for 30 minutes. I understand the need for chlorine especially in public pools but this was extreme and the pool still had a green tint to it. So we left and went to our room. Getting my 3 kids ready for a shower, 1 towel and 2 hand towels were dirty, looked like makeup on them. By this time its late and we just wanted to go to bed so I just used the other towels. We go to get into our bed and it was obvious the sheets were not clean. There was black hair all over the sheets. I call down to front desk she tells me I have to come down and get new sheets cause they don't have house cleaning, obviously by the looks of everything! I go down she hands me 1 flat sheet and 1 pillow case. How does this even make sense for a queen bed. I ask her please can I have a fitted sheet and 4 pillow cases. She did offer us a new room but by now its going on 11 we are all very tired and just want to sleep. She did not once apologies for this huge inconvenience. I will never go to another comfort suites ever. As a family we travel a lot and I have never been to a hotel as dirty as this one. I am not one to complain either. I understand the upkeep of a hotel. Stains on carpets or little things here and there broken are understandable but dirty sheets and towels and rude customer service is absoulety inexcusable. We were so disgusted we woke up and left as soon as possible. I wouldn't dare even eat the free breakfast. I was so excited to book here with the later check out at 12 and the free breakfast.

  • 6.2
    Good

    Comfortable bed

    Noisy. Kids running around uncontrolled. They took over the pool! No rest! Kitchen out of things they should stock for breakfast. Including running out of coffee! Staff really didn't seem to be concerned with complaints

  • 9.2
    Superb

    I wish I would've requested a quite room. we were put next to very loud families that were very inconsiderate of other guests that wanted to sleep past 630am. they were there for cheerleading... but I know it wasn't the hotels fault.

  • 6.6
    Good

    Breakfast

    I wanted two rooms together but you put us in two separate rooms.

  • 10.0
    Exceptional

    Very pleasant staff. Easy check in and a lovely room! The pool looked great. I only wish that I had been able to enjoy it. Maybe next time!

    The Wi Fi was not a strong connection.

  • 10.0
    Exceptional

    The front desk staff ( Bernard I think) was very professional and welcoming. The rooms were very roomy, clean and very accommodating for a young family.

    I really don't have anything I thought was not satisfactory.

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Highlights
8
FabulousBased on  53 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Schaumburg Regional (06C)4.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room