My room was modern and stylish, featuring a comfortable bed, jacuzzi, and a 55'' TV. the staff was extremely helpful, and the service provided was excellent. - the convenient location of the hotel near various restaurants was exceptionally nice.

Beds are super comfy. They even give you two pillows with different firmness to choose from. Breakfast was yummy with lots of options. I requested a late check out and they had no problem with it. We didn't have housekeeping knocking on the door before we checked out either. I think that's the first time ever.

I think something was wrong with the furnace. Our room was too toasty. We tried to cool it off but ended having to open the window.

A sign should have been posted warning patrons not to enter the pool area...the chlorine level was so high it made one's eyes water and sting just sitting in the area....felt like we were in a gas chamber...regular water testing should become a required task...NO ONE should have been in that pool on 6/4. Big disappointment that a fun time swimming was not possible for our grandkids. Had to take them up to the room to shower and administer eye drops after 15 minutes--couldn't stand it any longer and thought it was truly dangerous for anyone to be there. If a mistake in treating the pool was made, patrons should have been warned and the pool should have been closed until the chlorine dropped to an acceptable level. In Comfort Suite's defense, we were able to swim when we stayed there earlier this year--the water was heated and very comfortable for us. It was one of the reasons why we chose to stay there this time. We have a pool at home; and, we test the water on a daily basis to make sure it is safe, clean, clear, and pleasure to be in.

We recently stayed at this hotel and we were impressed with its location that allowed access to various restaurants, shopping malls and entertainment centers in the area. The service was outstanding, with dry cleaning, housekeeping and laundry services available. The staff were accommodating, offering an airport shuttle, a welcome drink and tea and coffee facilities in the room. The amenities were top-notch, with a swimming pool and garden furniture available for guests' leisure time.

Breakfast was good, kids loved pool

Kind of shabby- felt like the contractors rushed to put fixtures up and wallpaper 10 years ago.

The breakfast here is pretty decent, and it's great that you can easily walk to Woodfield mall and plenty of fun things to do, plus there are lots of shops and restaurants close by! 🛍️

The employees were all very nice and helpful, our room was clean and we felt was worth the price we paid. The pool looked inviting. Overall the place was clean and we will plan another overnight stay!

The bed was a little uncomfortable and worn. it was sinking in the middle.

The hotel was not far from many restaurants, shopping malls, and shopping districts. The place was clean with a very helpful staff.

The bed was fantastic. The drapes kept the room really dark. We could open the window for fresh air at night!

No whole wheat bagel option. The dining area seemed a little stuffy/musty. The eggs were powdered eggs.

The hotel has exceptionally nice and accommodating staff. The room is new-fashioned and well-appointed. The location is great and convenient, just next door to the mall.

Comfy and clean. Nice location

So busy... And fire alarm went off at 4 am. We had to take our 1 year old out in the cold during it

The hotel is fairly clean and located in a beautiful building close to Woodfield Mall and various attractions in Chicago and the suburbs. The suite had really nice TVs. The breakfast was excellent. The location is marvelous, especially with good restaurants in the area.

Convenient location. Clean bathroom and room.

Horrible sofa sleeper, bad breakfast, small tv. Worst part was small pool, cold and overcrowded. Tiny hot tub full to near capacity. We couldn't even use them either day. We checked several times.

I recently stayed at this hotel for a quick getaway and it exceeded my expectations. The breakfast was delicious and the staff were friendly and accommodating. The hostess at the front desk, Tal, made me feel right at home with her positive energy and personalized welcome. The room design and atmosphere were perfect for a peaceful stay, and the personalized message on the TV was a sweet touch. The location was convenient, with easy access to restaurants, shopping, and the airport. a great experience that I highly recommend.

I do recommend this hotel.

The beds were super comfortable. The pool was nice but a little high on the chlorine level (burned eyes). My daughter brought a dollar to the counter to buy a candy bar and they were two, but the manager gave it to her for a dollar anyways just to be nice. Very happy with the stay and great breakfast which was included with the room.

Only had soda vending machine on our floor. Had to go to lobby to get snacks.